Office Representative - State Farm Agent Team Member
Oak Harbor, WA
Office Representative - State Farm Agent Team Member
Full Time • Oak Harbor, WA
ROLE DESCRIPTION:
Successful, established State Farm Insurance Agency is seeking an organized and career-oriented professional to join our team. As an Office Representative with our agency, your attention to detail, dedication to excellent customer service, and ability to have needs-based conversations with our customers, will serve you well for this versatile position. Your contributions as a motivated professional who is excited to learn new things and operate in a fast-paced environment, pave an entryway for growing your career and providing a financially stable income.
RESPONSIBILITIES:
Successful, established State Farm Insurance Agency is seeking an organized and career-oriented professional to join our team. As an Office Representative with our agency, your attention to detail, dedication to excellent customer service, and ability to have needs-based conversations with our customers, will serve you well for this versatile position. Your contributions as a motivated professional who is excited to learn new things and operate in a fast-paced environment, pave an entryway for growing your career and providing a financially stable income.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Customer Service experience
- Excellent communication skills - written, verbal and listening
- Detail oriented
- Proactive in problem solving
- Organizational skills
- Able to obtain Property and Casualty License - Agent's office will pay for exam prep and exam fee
- Interested in marketing products and services based on customer needs
BENEFITS:
- Salary plus monthly bonus
- Paid time off (vacation and personal/sick days)
- Health insurance subsidy
- SIMPLE IRA retirement plan with 3% employer matching
- Growth potential/Opportunity for advancement
Compensation: $45,000.00 - $55,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Oak Harbor, WA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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